Absolutely the worst service I've ever experienced! We went there last night and waited about 10 min to be seated.The girl working didn't even acknowledge us and was actually talking to a friend who was sitting at a table that wasn't even a customer. There was a large table of 12-15 people sitting there being ignored as well. We were finally seated and then never saw her again for ordering. We watched the large group at the other table looking around as they were not being helped either. We finally walked out after sitting for almost 15 min. By the time we were back to the car the large group of people also walked out and told us they'd never had such poor service. After seeing this and reading some of the other reviews I'm amazed this place is still in business.
We are from out of town and thought it would be a good idea to get pizza! We called about 8:05 on Saturday October 6th 2017 and the lady told us it would only be 35-40 minutes! After an hour we had to call back and see where our pizza was and the girl that answered couldn’t find our order and asked us if we knew how much our order was. After I told her she went on to say our order hasn’t went out yet when it had already been over an hour. They didn’t offer to compensate for our problems nor did they apologize. Then it was still another hour and a half so we called again and the manager was put on the phone and he said someone brought it to our hotel and couldn’t find our room so they left!!! Not to mention the girl who took my order asked for my phone number 3 times and they could have easily called to make sure they wrote down the right number. They told us we would need to come there and pick it up if we wanted it! We called again for the third time and told them we would meet them up front so finally they delivered it to our room 2 hours late, showing no remorse for our wait or compensation and we got no sauce that we asked for! Absolutely terrible service and will most certainly not be a returning customer.
Really bad bad service, lazy workers, complete idiots, don’t pick up the phone for order for 5 times, I called them while being inside just to find out what’s the deal: the phone rings, nasty dirty dude just sitting and don’t want to pick it up, this is how they working their hours to get paid, they don’t get percentage off sale so no interested to work.. pathetic....
I make my orders with the website, and the food is made in high quality and I really appreciate that there are items with no MSG and no gluten if you need, and the Mist twist soda has real lemon juice in it and that lowers your blood sugar so it evens out it's just healthier to eat that way. :-) but beware if you ordered chicken wings, always count your chicken wings because one time there were six missing, one time there were two missing and one time there was one missing, each time they would either bring me more back or for the time there was only one missing I just ask them to give me credit instead so they put a $5 credit on my account to make up for it. They're very polite about it if you just let them know what happened by calling them and telling them politely :-) so I'll still give them for stars but just remember to count your chicken wings :-)
That Pizza Hut has a salad bar maybe they all do but it's worth saying not all places with salad bars have blue cheese salad dressing as a choice anymore if I remember correctly they do. In winter that place is cold the windows are drafty and bare brick walls are always the worst.
Pizza Hut is a US Meal Delivery based in Black River Falls, Wisconsin. Pizza Hut is located at E, 666 WI-54, Black River Falls, WI 54615, USA.
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